Effective Date: 1 March 2025
Organisation: CURLYTREATS ("CURLYTREATS", "we", "us", "our")
Jurisdiction: England and Wales
Contact Email: [email protected]
1. Who we are
CURLYTREATS is an organisation operating in England that delivers events, content, and initiatives focused on hair, beauty, wellbeing, and cultural awareness. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, CURLYTREATS is the "data controller" of the personal data you provide.
2. Scope of this privacy policy
This policy applies to:
- Visitors and users of our website (www.curlytreats.co.uk).
- Attendees, exhibitors, and partners at CURLYTREATS events.
- Individuals who subscribe to our newsletters or marketing emails.
- Users who engage with CURLYTREATS on social media platforms.
- Any individual who communicates with us via email, phone, or in person.
3. What personal data we collectTab
We may collect, use, store, and transfer the following types of personal data:
- Identity data: Full name, date of birth, title.
- Contact data: Email address, phone number, postal address.
- Event registration data: Ticket details, accessibility or dietary requirements, preferences.
- Technical data: IP address, browser type, device information, cookies.
- Marketing data: Consent preferences, marketing interaction history.
- Social media data: Public profile data, posts, tags, or messages.
4. How we collect your personal data
- Directly from you when purchasing tickets or registering for events.
- When subscribing to newsletters or marketing communications.
- When contacting us via email, phone, or social media.
- Automatically through website interaction (cookies).
- Via social media engagement (e.g., tagging or mentioning CURLYTREATS).
5. How we use your personal data
- To process ticket sales and manage event participation.
- To send essential service communications (e.g., booking confirmations).
- To send marketing materials (with consent).
- To improve our website and services via analytics.
- To comply with legal obligations and venue requirements.
6. Lawful bases for processing
We process your data based on:
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligation
7. Marketing communications
You can opt-out at any time via the "unsubscribe" link in our emails or by contacting [email protected].
8. Social media & user-generated content
We may collect and re-share public social media posts that tag CURLYTREATS. To opt out, contact us directly.
9. Who we share your data with
We share data with trusted third parties such as ticketing platforms, payment processors, and venue partners. We do not sell your data.
10. International data transfers
Where applicable, we ensure appropriate safeguards are in place when transferring data outside the UK/EEA.
11. Data retention
We retain event data for up to 3 years, and marketing data until you withdraw consent.
12. Your rights
- Access and correct your data.
- Request deletion or restriction of processing.
- Object to marketing or withdraw consent.
13. Cookie policy
We use cookies to enhance website performance, personalise content, and analyse usage.
| Cookie type | Purpose |
|---|---|
| Strictly necessary | Essential for website functionality (e.g., session management). |
| Performance / analytics | Track website usage and improve site functionality. |
| Functional | Store user preferences (e.g., language or cookie settings). |
| Third-party | Used by external services such as social media plugins and analytics providers. |
You can manage cookies via your browser settings at any time.
14. Data security
We implement appropriate technical and organisational measures to safeguard your data.
15. Third-party links
We are not responsible for the privacy policies of external websites linked from our site.
16. Changes to this policy
We may update this policy periodically. The latest version will always be available on our website.
17. Contact & complaints
For enquiries or to exercise your rights, contact us at [email protected]. You may also make a complaint with the ICO at www.ico.org.uk.
