Privacy Overview

Strictly necessary cookies. These are cookies that are required for the operation of the Sites. They include, for example, cookies that enable you to log into secure areas of the Sites and use a shopping basket.

When you order a service or product with us, our third-party payment provider will collect your transaction data including the details of the purchases that you make on our site, including your payment details – bank account and payment card.

When answering your enquiries. When you get in touch with us with an enquiry about our service or product, we will use your personal data to service your request and respond to your enquiry.

When you subscribe to receive emails updates from us, you will get the latest events, news, updates and commercial info delivered directly to your inbox. If you consent to receive marketing using our subscribe form you may change your mind at any time. You can update your preferences or unsubscribe by clicking the unsubscribe link at the bottom of our emails.

We may also ask you to complete surveys that we use for research purposes only, although you do not have to respond to them, and we will ask for you to provide personal data when you submit the survey.

If you contact us through our customer services team, we may keep a record of that correspondence as well as the identity and contact data that you provide to us.

If you tell us that you have a health concern or reduction in mobility that could affect your event experience, we will ask you for details. We will ask for your explicit consent to collect and process this data.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Sites when they are using it. This helps us to improve the way the Sites work, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies. These are used to recognise you when you return to the Sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Targeting cookies. These cookies record your visit to the Sites, the pages you have visited and the links you have followed. We will use this information to make the Sites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Integration with third-party services Google Analytics: We use Google Analytics from Google on our web pages to create anonymous usage statistics. If you have concerns relating to the usage of Google Analytics be informed that it is possible to block Google Analytics by installing a plug-in to your browser. A plug-in for the most common browsers can be found here: http://tools.google.com/dlpage/gaoptout. Please refer to Google’s privacy policy to understand how Google processes your personal data. Facebook: If you use the function “share” you will post to your Facebook account, you may share your personal information Please refer to Facebook’s privacy policy to understand how Facebook processes your data. Twitter: If you use the function “share” you will post to your Twitter account. Such posting might involve sharing personal information. Please refer to Twitter’s privacy policy to understand how Twitter processes your data. Links and integration with third websites This website includes links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy notice of every website you visit. When we link to third party websites. We cannot control or be held liable for third parties’ privacy policies and content. Please refer to the third party site’s privacy policy to understand how such third party processes your personal data. We are not responsible for the practices employed by any websites or services linked to or from the Services—such as, but not limited to, Facebook, LinkedIn and Twitter—including the information or content contained within them. When you use a link to go from our Services to another website or service, our Privacy Policy does not apply to those third party websites or services. Your browsing and interaction on any third party website or service, including those that have a link to our Services, are subject to that third party’s own rules and policies. In addition, you understand and agree that we are not responsible and do not have control over any third parties that you authorise to access your personal information.