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When you order a service or product with us, our third-party payment provider will collect your transaction data including the details of the purchases that you make on our site, including your payment details – bank account and payment card.

When answering your enquiries. When you get in touch with us with an enquiry about our service or product, we will use your personal data to service your request and respond to your enquiry.

When you subscribe to receive emails updates from us, you will get the latest events, news, updates and commercial info delivered directly to your inbox. If you consent to receive marketing using our subscribe form you may change your mind at any time. You can update your preferences or unsubscribe by clicking the unsubscribe link at the bottom of our emails.

We may also ask you to complete surveys that we use for research purposes only, although you do not have to respond to them, and we will ask for you to provide personal data when you submit the survey.

If you contact us through our customer services team, we may keep a record of that correspondence as well as the identity and contact data that you provide to us.

If you tell us that you have a health concern or reduction in mobility that could affect your event experience, we will ask you for details. We will ask for your explicit consent to collect and process this data.